Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by item.


PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

Estimated Delivery Time

As soon as the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days for delivery.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic)

If your order hasn’t arrived in the estimated delivery times, please contact our support team at Twilaabove320@gmail.com

If your order hasn't arrived within 60 days of the date of the original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).


RETURNS AND EXCHANGE POLICY

For non-defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.

All returns must be in their original packaging and condition and also be made within 15 days of the delivery date.

320Above has the right to refuse returns that pass the 15-day allowed time after delivery.

For additional help please contact us at: ✆ 480-525-7336 Mon-Fri 10 am-6 pm Arizona Time and/or Email Us at Twilaabove320@gmail.com